Privacy Policy
Effective Date: Oct, 2024
At Bluewool Properties (“we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bluewoolproperties.co.uk and use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Personal Information: We collect personal information that you voluntarily provide to us when you:
- Make a booking or reservation.
- Sign up for our newsletter.
- Contact us for customer support.
- Participate in surveys or promotions.
This information may include your name, email address, phone number, payment details, and other relevant information.
1.2 Usage Data: We collect information about how you access and use our website, which may include your IP address, browser type, operating system, referring URLs, access times, and pages viewed.
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services: This includes processing bookings, payments, and providing customer support.
- To communicate with you: This includes sending confirmation emails, updates, promotional materials, and responding to inquiries.
- To improve our website and services: This includes analyzing how our website is used to better understand our customer base and improve our offerings.
- To ensure security and compliance: This includes detecting and preventing fraud, complying with legal obligations, and enforcing our terms and conditions.
3. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer support.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete data.
- Deletion: You have the right to request deletion of your personal information, subject to certain conditions.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to request restriction of processing your personal information.
- Portability: You have the right to request transfer of your personal information to another party.
To exercise these rights, please contact us at reservations@bluewoolproperties.co.uk.
6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: reservations@bluewoolproperties.co.uk
This Privacy Policy is in line with our commitment to GDPR compliance and other relevant privacy regulations in the United Kingdom.